Revisiting Image Upload Issues

[MoeFOH]

Hi All, 

There was one post in the latest review comp and I think another in the Tech Issues forum about this, so I wanted to revisit to see how many members are still having issues with image uploads. We did believe the problem to be solved, but there seems to be some straggling issues, so I've asked Nick this morning to revisit it with Invision. 

If you are having problems with this function please post in this Tech Issues thread about them: 

 

 

As much info as possible: device, browser, image size, etc., even email me the image you're having trouble with - [email protected]

Thanks - just want to ensure we've completely eradicated this issue. 

Cheers All. 

[lovethehaze]

In this post of the one u added ? 

[MoeFOH]

The one in the post above. That keeps it all in the one place (as best as possible). 

Cheers.

[Monterey]

It was me who posted that and it has not been solved, for me at least.  Same error -200.   3 different pictures, all same error.  I'll email you one when I get a chance.

[MoeFOH]

4 minutes ago, Monterey said:

It was me who posted that and it has not been solved, for me at least.  Same error -200.   3 different pictures, all same error.  I'll email you one when I get a chance.

Thanks - email of the image would be great.

To All - We have just bumped up the file upload limits (individual and multiple) which hopefully resolves the issue. 

Clearing of your browser's cache will be imperative before attempting to upload again, otherwise the browser will likely hold onto the old settings. 

Let's see how this goes. 

Cheers. 

[SigmundChurchill]

I have a different, new glitch going on now.  I keep getting duplicate notifications.  It’s not a big deal to me, but that notification that Chef reacted to my post 10 minutes ago?  It is the same post he reacted to 6 hours ago, and 4 hours ago, and 24 minutes ago.  

Same with the duplicates from all the other posters.

 

[SigmundChurchill]

Now JACDO just reacted to the post, and it added him to the other lists.  

And even though I clicked on the notifications earlier, they went from grey , back to black again, as if I never clicked on them.

[Buck14]

[captain]

1 hour ago, Buck14 said:

 

[MoeFOH]

Thanks, guys. We'll get onto these. 

Cheers. 

[JohnnyCigar]

I get the -200 error when attempting to upload a picture. 

[MoeFOH]

After liaising with Invision, Nick has implemented some tweaks to our settings that will again hopefully resolve the issues we're seeing on this. 

Please continue to provide feedback in this thread or in the Forum Update thread: 

Thanks! : )

[captain]

Fixed for me!!! Yay!

[ha_banos]

Still happening for me and I know others are having same issue @MoeFOH Please any ideas? 

I edit the photo in any way, like enhance it. Then it will upload 😕

[MoeFOH]

10 minutes ago, ha_banos said:

Still happening for me and I know others are having same issue @MoeFOH Please any ideas? 

I edit the photo in any way, like enhance it. Then it will upload 😕

The device is a Pixel? Can you PM me an original image to test? 

Also, there is a forum software update that will be implemented next week, so there may be some bug updates in that. I will have to check the specifics of the issue. Let me know as much info as you can: device, browser, image size, etc etc. Thanks. 

[ha_banos]

11 hours ago, MoeFOH said:

The device is a Pixel? Can you PM me an original image to test? 

Also, there is a forum software update that will be implemented next week, so there may be some bug updates in that. I will have to check the specifics of the issue. Let me know as much info as you can: device, browser, image size, etc etc. Thanks. 

Let's wait for after the update. Will follow up after. Thanks. I'll hold off smoking any cigars until then...

[MoeFOH]

10 hours ago, ha_banos said:

I'll hold off smoking any cigars until then...

Dear God, don't do that! 

Send me the info above if you can... there's no guarantee the update will address the issue, so a headstart on a fix will be handy. 

[MoeFOH]

Just an update:

For those affected here, we're looking into this further. Thanks to @ha_banos for sample images and info to help investigate. 

It's definitely something in the code of the initial raw photo as edited photos upload fine (as per above). We have raised a ticket with Invision and are checking out their community boards for other info to see if there's a fix or workaround out there. 

Please bear with us. If there's a away we can resolve it we will. Thanks.