Forum Upgrade - Tech Issues - UPDATE (16/7/19)

[MoeFOH]

Hi All,

We have encountered a few functionality glitches as fallout from the latest Invision upgrade. Apologies for any inconvenience. We're working on fixing everything ASAP, but here's a status update so you're all aware:

1. Locker. The link to the locker is currently just resulting in a blank screen loading. Working on this issue now. This is fixed now. 

2. Chatbox. Chatbox is there looking exactly as it always has, it just doesn't let you post anymore. Not too helpful. Today we'll be testing and aiming to implement an updated version of this app. It may look slightly different at the outset but should be a fully functional version.  Chatbox should be working as normal, and emoticons have finally been restored too! Hooray! 

3. Photo Upload Error. Some members were experiencing issues when attempting to upload images. We have just tweaked some settings that have hopefully resolved this. There is a thread in the Tech Issues forum tracking the progress here.  - Still waiting on a response from Tech Support here. Chasing it.  Revisiting this by increasing upload limits today (16/7/19)

4. Topic Navigation Titles. The topic navigation titles that used to be at the bottom of a thread have gone walkabout. We're working on restoring them. Invision have advised that this functionality was removed (apparently due to "performance issues") in the latest version. So, unfortunately, we are without it until they decide it's warranted to reinstate. We'll log our support for its reinstatement.

5. Multiple notifications for same post. Looking into this. Please let me know if this is still happening or not. 

That covers the issues we are aware of, and hopefully that's the limit of them. 

For now, we'll keep chipping away, and I'll update you as we go. 

Thanks again for your patience. 

Cheers,

Steve.

[CampDelta369]

Thanks guys

Ben - please disregard my pm on chat issue

[MoeFOH]

Update above. 

[ElJavi76]

I'm getting the same as above. -200 error from my Galaxy S10+.

[Buck14]

Same -200

[MoeFOH]

Hi All,

Until we hear back from Invision on this, the best workarounds are:

1. Clear browser cache on your device (especially phones, as this issue seems to be centred primarily on that device type). We have tweaked some settings, but these may not take effect until you perform a clearing of your cache. 

2. Keep file sizes small to medium. Large files may trip the error. Cropping photos has worked for some members. 

We'll hopefully hear back from Invision soon and have this resolved. Thanks for your patience.

Cheers,

Steve. 

[BoliDan]

Has anyone else having multiple notifications for the same person at different times? JohnS liked my same FOH daily smoke 3 times on 3 different hours.?

 

[lovethehaze]

Still won’t load. Have to use tapatalk to download pics. 

And yes @BoliDan multiple notifications for many things. 

Life could be worse. Cheers 

[MoeFOH]

Hi All,

Update above. Not much movement from Invision. We're chasing though. Keep me informed on this thread or via PM if issues persist or resolve for you. Thanks. 

Cheers,

Steve. 

[MoeFOH]

Another update to the list at top of page. 

[JohnS]

On 7/3/2019 at 12:38 PM, BoliDan said:

Has anyone else having multiple notifications for the same person at different times? JohnS liked my same FOH daily smoke 3 times on 3 different hours.?

That was an excellent post, that one. Keep them up! ? ?

[Justin]

Just tried uploading a photo to this reply and got the same error message. For reference, I’m posting this from an iPhone through the website. 

[MoeFOH]

Hi All,

We have just bumped up the file upload limits, so this should resolve the problem--they were perhaps set a little low, especially the multiple image limit. 

Please clear your browser's cache before attempting to upload again, as your browser will likely hold onto the old settings if you don't. The problem will just keep occurring. 

Thanks. We'll see how this goes.

Cheers All. 

[Monterey]

nope, same issue.  Though I didn't clear my cache.   I don't want to do that, so I guess I'll give up my image quest

[lovethehaze]

Same errors. -200. Upload failed. Constant notifications for the same thing. Not in time. Only way I can load pics is tapatalk. 

I phone XR. Safari. Cleared cache like 5 times. Software is 12.3.1. Most current. All since last update on your end. Never had issues before and have had same phone ...

hope this helps. 

[captain]

Cleared cache/history/shrunk photo..still get -200 error as well on iPad Pro with latest updates