ndtoronto Posted June 2, 2013 Posted June 2, 2013 Hey all Did anyone else pre order this? Why has it not been delivered yet? What is the delay? I ordered it about 18 months ago Anyone know Amir?
Bartolomeo Posted June 3, 2013 Posted June 3, 2013 Yes, send Amir a PM on his Facebook page and he will explain Should be here any day, priority was the festival in Feb Bart
Trent0341 Posted June 4, 2013 Posted June 4, 2013 Good to hear. I was/am beginning to get concerned. I emailed him a couple of days ago to ask but never did receive a response. I don't have a Facebook account so I can't contact him that way.
Trent0341 Posted June 6, 2013 Posted June 6, 2013 I Facebooked him. No response either. [erhaps he is not as "online" as most of us... The thing is when I was trying to pre-pay for the book I received rapid responses (multiple within a day). I was told late March I would receive it. It's now well into June and I haven't received any response to my email. Hopefully it isn't to late to contest these charges with PayPal if thats the route I have to take. Has anyone received this book?
Bartolomeo Posted June 7, 2013 Posted June 7, 2013 Here is what he sent me today via Facebook PM: Ryan, Books should be landing in Georgia early next week. Then they will clear customs and be shipped to the distribution warehouse. At that time they will be individually boxed and shipped (should arrive around end of month). If you prefer, I will be in Las Vegas for ICPCR in mid July and will gladly sign your copy and ship from there, if we can stretch your patience a couple of weeks further
Bartolomeo Posted June 7, 2013 Posted June 7, 2013 The thing is when I was trying to pre-pay for the book I received rapid responses (multiple within a day). I was told late March I would receive it. It's now well into June and I haven't received any response to my email. Hopefully it isn't to late to contest these charges with PayPal if thats the route I have to take. Has anyone received this book? Last thing you want to do is contest PayPal, contact him on Facebook I think its taken a long time too but not worth stressing over, its a book not a box of cigars
Trent0341 Posted June 7, 2013 Posted June 7, 2013 Thanks for the response Bart... I don't have Facebook so that's not an option. No plans of contesting this with pay pal at this point nor am I stressed out about it. The Customer service is a little lacking is all.
Tarks Posted June 8, 2013 Posted June 8, 2013 Thanks for the response Bart... I don't have Facebook so that's not an option. No plans of contesting this with pay pal at this point nor am I stressed out about it. The Customer service is a little lacking is all. Have you ever been to Cuba? Customer service is not their forte!
Maxismoke Posted June 10, 2013 Posted June 10, 2013 Ordered in April 2012, was promised delivery in April 2013, and may and june...
AdC Posted June 10, 2013 Posted June 10, 2013 there,s an update on the fb profile... everything turns just fine the author even offers a nice compensation for the delay
Trent0341 Posted July 5, 2013 Posted July 5, 2013 I read the face book post that was made almost a month ago... The pictures of the book look fantastic. Has anyone received their book yet? I sent an email asking for a personalized copy although I received no response so who knows.
Perla Posted July 5, 2013 Posted July 5, 2013 Found this on a swiss homepage: http://www.premium-blog.ch/files/102-105_cj_3-12_partagas.pdf And the book is on purchase as well (of course in Switzerland). Looks like everybody who had made a pre-ordering should have be a bit patient. Hmm once again, but it really looks like a matter of days.
Puros Y Vino Posted July 5, 2013 Posted July 5, 2013 Found this on a swiss homepage: http://www.premium-b...12_partagas.pdf And the book is on purchase as well (of course in Switzerland). Looks like everybody who had made a pre-ordering should have be a bit patient. Hmm once again, but it really looks like a matter of days. Is that an ad for Torano cigars in the Partagas book?!? But seriously. You folks that pre-ordered. Don't you get the first copies off the press? Do the people ordering off the Swiss site get it ahead of you?
Perla Posted July 5, 2013 Posted July 5, 2013 Is that an ad for Torano cigars in the Partagas book?!? But seriously. You folks that pre-ordered. Don't you get the first copies off the press? Do the people ordering off the Swiss site get it ahead of you? No its an pre-press release of the Cigar Journal coming up next. And yes that is a Torano cigar ad. And it look like that the Swiss folks are able to order & receive in 1-3 working days. Well Switzerland is a small, tiny country but always fast with a lot of things. 1
maverickdrinker Posted July 5, 2013 Posted July 5, 2013 A friend of mine got a copy. Went through it. Very detailed. Lots of great text and pictures. Thoroughly researched. I think history buffs will enjoy it.
Trent0341 Posted July 19, 2013 Posted July 19, 2013 Amir posted on facebook that the signed partagas books have started to ship. He said to email him your order number and confirm your address.
orangedog Posted July 21, 2013 Posted July 21, 2013 I sent him an email a couple weeks back, but still haven't heard from him. At this point I'm thinking of booking a reserve against receivables, if you know what I mean.
Trent0341 Posted July 22, 2013 Posted July 22, 2013 I sent him an email a couple weeks back, but still haven't heard from him. At this point I'm thinking of booking a reserve against receivables, if you know what I mean. I did the same and didn't receive a response. When I sent an email on the 19th in response to his face book post I received a response today that said "Thank you" so hopefully I'll have this in hand soon.
CanuckSARTech Posted July 22, 2013 Posted July 22, 2013 IMO, this whole situation is absolutely terrible and horrible customer service / public relations. Being a good guy or not, there's no kosher way to explain away the lack of communication and extended delays with this. If some people are getting responses, or small posts are being made to Facebook, there's no reason why one and all can't be kept in the loop, especially if people's money has been pocketted already. I hope that all get their books okay, and are happy with the finished product. But this whole situation tarnishes the public perception of the project, IMO.
Bartolomeo Posted July 23, 2013 Posted July 23, 2013 Amir sent out a mass email today about this: Dear friends, The time has come. Shipping boxes have been ordered and books have been signed. Finally your patience will be rewarded. As some of you may know I had my computer destroyed recently, so I am requesting the following: If you could send an email to [email protected] with your order confirmation number, mailing address and if you would like the book dedicated or not (if yes, name you would like it dedicated to). Thank you for your interest and patience. Best regards, Amir
davidl Posted July 24, 2013 Posted July 24, 2013 I got it...even though i never ordered the book. :-)
Trent0341 Posted July 24, 2013 Posted July 24, 2013 Did everybody get that e-mail? I didn't... I received the same email. I responded and Amir replied right back. No idea about actual ship dates or when it will arrive. I'm guessing it will still be awhile due to the fact that he said he said "shipping boxes have been ordered"
.png.9c3d798c7bff27b9a437c0a03c703654.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now